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How to book
How to book
Hadleigh Physiotherapy can often offer same day appointments, and certainly within 24 to 48 hours. This is dependent on which Practitioner you require as some only consult from the clinic on given days.Please call 01473 810185 to make an appointment, or email us at enquiries@hadleighphysio.co.ukYou will receive an email confirming the time, date, Practitioner and location of your appointment.All new patients are required to complete a Patient Registration Form.Home Visits
Home visits can be arranged for patients who are disabled or too ill to attend the practice. Please ring or email to enquire.
Pilates Courses
Pilates courses are run in termly blocks of 5, 6 or 7 weeks, approximately following the school term times. New clients can join a class by undertaking a 1:1 Pilates session with a Physiotherapist. This is to ensure their suitability to a class, that they understand the ‘principles’ and can do a baseline of exercise prior to joining an existing class.
A newsletter is sent out approximately 2 weeks before the end of each term informing the client of the new term dates. Advanced payment is required to secure a place in the next term, ‘Drop in’ sessions are available subject to space.
Refunds are not given for missed classes, but where possible an alternative class to catch up will be offered. The cost of a missed class cannot be used against other treatment sessions within the practice.
If due to unforeseen circumstances the class has to be cancelled, as much notice as possible will be given. A replacement session would be offered or the client will be credited towards the next term.
See our Pilates class schedule here.
Methods of Payment
Currently Hadleigh Physiotherapy accepts card, cash, cheques* and bank transfers.
Cheques should be made payable to ‘Hadleigh Physiotherapy Limited’.
* From 1 Jan 2019 cheque payment will be subject to a £1.50 surcharge to cover associated bank fees.
We are happy to invoice and receipt sessions, please ask at reception or email us.
Cancellation Policy
Clients who book appointments at Hadleigh Physiotherapy Limited are required to give 24 hours advanced notice of their inability to attend.Please note that a discretional 100% cancellation charge will apply if you fail to give this notice or if you fail to attend an appointment (DNA).This policy is deemed necessary to avoid denying appointments to patients who may be on the waiting list.Thank you for your understanding & cooperation.Hadleigh Physiotherapy Ltd
November 2018Physiotherapy Health Insurance Claims
Hadleigh Physiotherapy is approved by most major UK health insurance companies.
Please note the following points:
All physiotherapists at our clinics are registered with the Chartered Society and the Health Professionals Council of the UK.
Other treatments such as Acupuncture may also be covered by your health insurance. Please contact your provider for more information. However, we are only able to claim directly for physiotherapy treatment.
Patients should contact their insurance company to find out how to claim on their individual scheme. Policies may differ with respect to the allowances and excess.
Very few health insurance companies cover the cost of orthotics. Please contact your insurance company prior to your visit to ask whether they will cover your required service.
Chaperone Policy
Patients attending treatment sessions may bring along a friend or relative to act as a chaperone.
Children ( under the age of 16) must be accompanied by an appropriate adult ( Parent or Guardian).
Smoking Policy
Hadleigh Physiotherapy is a smoke-free business. Clients, visitors and staff are not permitted to smoke anywhere on our premises including the grounds and gardens. This includes E-Cigarettes.
Testimonials
Having suffered from a 'stiff' back for years and years it got to a point where I needed to seek help. After just one session with James my back felt...... read more
"After attending a seminar with Sarah and Will from Hadleigh Physiotherapy about the benefits of RMT for athletes and the use of the power-breath system and training back in March...... read more
Twice now James has cured very painful back conditions, in different locations for me. James has 'magic in his hands'. Mr A.J.W. (Hadleigh) Sep 2019... read more
After having an accident I was recommended by a friend to contact Hadleigh Physio and I am very happy that I did. James and Will have been so helpful in...... read more
Having suffered with very severe vertigo, my friend saw an advert for Hadleigh Physio who treated vertigo. I had an assessment with James and he treated me for this problem...... read more
Sole and the Soul July 19 at 7:30 PM · Thank you to Hadleigh physiotherapy for a review from a lovely client. Reflexology is one of the newest services to be offered...... read more
Vertigo ear imbalance known as (BPPV) is AWFUL! It strikes you down at any moment - best described as a permanent hangover. You are disorientated, unable to focus on anything,...... read more
I had my first ever reflexology session last week and wasn’t quite sure what to expect. However, Judy’s warm and friendly personality put me at ease straight away. The session left...... read more
I have had reflexology treatments in the past but Judy Mostert gives the most intensive and rewarding treatment that I’ve ever experienced. She will concentrate on any particular problems you...... read more
I cannot recommend Hadleigh Physiotherapy enough. I have had Pilates classes with both Helen & Lottie and Physiotherapy there and all of my treatments / classes have been amazing.. being a...... read more
“I have known Will for a number of years after he treated my son for chronic back problems, so when we decided to have a speaker at one of our...... read more
“I made contact with Hadleigh Physiotherapy following damage to my neck and was given an appointment the very next day. James put me at ease immediately with his friendly, supportive and...... read more
After two sessions of surgery for breast cancer, I was left with lumpy scar tissue and a nipple that was turned outwards. Jacqui gave me several massage sessions which released...... read more
“Helen is a marvellous practitioner who combines real skill in what she does and warmth of character ensuring that her patients feel relaxed and comfortable. She has looked after me for...... read more
My experience of the physio here has been very positive. I felt comfortable with James, he explained the issue that I had, treated it and gave me exercises to do...... read more
Reflexology is one of the newest services to be offered by Hadleigh Physio, and Judy is a fabulous addition to their team. Reflexology isn’t new to me , but it’s been...... read more
I have chronic asthma, atrial fibrillation and now recovering well from non-Hodgkin lymphoma, diagnosed in 2016. A side effect of chemotherapy was immunoglobulin deficiency. I had 12 infections in 2017...... read more
I can't recommend/rate Hadleigh Physiotherapy highly enough. The whole team have been superb in both their expertise and professionalism at all times, but equally so, the Practice has a relaxed...... read more
I have suffered from Fibromyalgia (a condition causing pain in the muscles, tendons and ligaments) for many years and have struggled to find the right exercise to improve my condition.... read more
I began Pilates classes with Charlotte in Jan 2014, following the advice of an osteopath I had been visiting. The osteopath had been attempting to fix an excruciating shoulder I...... read more
I have been attending Charlotte’s Pilates class for about nine months and am amazed at how much improvement there has been. Because the classes are small, Lottie is able to...... read more
Hadleigh Physiotherapy is fantastic. Charlotte and Will have worked with a number of my family members who benefitted from their expertise and knowledge, in relation both to long standing postural...... read more
I’ve been in a quite a few of Charlotte’s different Pilates classes over the two years and what has impressed me is the way she tailors each class to her...... read more
I am really glad I made the decision to visit Sarah Fowler at her Respiratory clinic. I was unaware that I could actually breathe through my nose and she introduced...... read more